Privacy Policy

Effective date: August 3, 2026

Nexloom ("we," "us," or "our") respects your privacy. This policy explains what information we collect through nexloom.co (the "Site"), how we use it, and the choices you have. It is written for visitors in the United States and Canada.

Information we collect

  • Information you provide. When you book a call, email us, or fill out a form, we collect details such as your name, email address, phone number (if provided), company, and anything you choose to share about your needs.
  • Information collected automatically. When you visit the Site, we may collect device and usage data such as IP address, browser type, pages viewed, and referring URLs, through cookies and similar technologies.
  • Scheduling data. Calls are booked through a third-party scheduling provider (Cal.com), which processes the information you enter to confirm your appointment.

How we use information

  • To respond to inquiries, schedule and conduct calls, and provide our services.
  • To operate, maintain, and improve the Site.
  • To send communications you have requested, and to comply with legal obligations.

Cookies and analytics

We use the following analytics tools to understand how the Site is used:

  • Google Analytics 4. Collects usage data such as pages viewed, device and browser type, approximate location, and referring URLs.
  • PostHog. Collects usage data such as pages viewed and clicks. We also use PostHog's session recording feature, which can capture a replay of on-screen activity during your visit (for example, mouse movement, clicks, and scrolling) so we can understand how visitors use the Site. Password fields are masked automatically; we do not intentionally collect payment information through this feature.

These tools use cookies and similar technologies and may process data outside the country you are visiting from. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on. Disabling cookies may affect some functionality. You may also contact us at info@nexloom.co to ask that we exclude your visits from these tools.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate (for example, scheduling, hosting, and analytics providers), when required by law, or in connection with a business transfer. These providers are bound to protect your information.

Data retention and security

We keep personal information only as long as needed for the purposes described here or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information. California residents have rights under the CCPA/CPRA, and Canadian residents have rights under PIPEDA and applicable provincial laws. To make a request, contact us at info@nexloom.co. We will not discriminate against you for exercising these rights.

Children's privacy

The Site is not directed to children under 16, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The "Effective date" above reflects the latest version.

Contact

Questions about this policy? Email info@nexloom.co.